1. Introduction
Jay Imaging Centre ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.
2. Information We Collect
To provide you with the best possible care, we may collect two types of information:
- Personally Identifiable Information (PII): This includes your name, phone number, email address, physical address, and date of birth collected when you book an appointment or contact us online.
- Protected Health Information (PHI): This includes medical histories, doctors' prescriptions, past medical records, imaging results, pathology reports, and any other data related to your physical health condition.
3. How We Use Your Information
We use the information we collect strictly for the following purposes:
- To schedule and confirm your diagnostic appointments.
- To perform medical procedures (MRI, CT Scan, X-Ray, etc.) and generate accurate clinical reports.
- To securely communicate test results to you and your referring physician.
- To improve our website's functionality, patient portal, and overall customer service.
- To comply with applicable local healthcare laws and legal obligations.
4. Data Sharing and Disclosure
We treat your medical records with the utmost confidentiality. We will never sell, trade, or rent your personal or health information to third parties. We may only share your information in the following situations:
- Referring Physicians: With the doctors or healthcare professionals who referred you to our center, to facilitate your ongoing treatment.
- Legal Requirements: When required by law, court order, or government regulations to disclose specific health information.
- Service Providers: With trusted third-party service providers (like secure cloud storage or SMS notification systems) who assist us in operating our business, provided they agree to keep this information confidential and secure.
5. Data Security
Jay Imaging Centre implements a variety of administrative, physical, and technical security measures to maintain the safety of your personal information. Your digital imaging reports and health data are stored on secure servers with restricted access. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access, review, and request physical or digital copies of your medical records and imaging reports. If you believe any of the personal information we hold is incorrect, you may request that we update it.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your medical data, please contact us at:
Email: info@jayimagingcentre.in
Phone: +91-70092 92927
Address: Rajkot, Gujarat